Legal & Transparency
Privacy Policy
Mud & Art values the trust you place in us when sharing your contact, event, and booking details. This policy transparently explains what information we collect, how it is used, where it is stored, and your rights regarding your data.
Summary of Our Approach to Privacy
Mud & Art is based in Pune, Maharashtra, India. Throughout this Privacy Policy, the terms “Mud & Art,” “we,” “us,” and “our” refer to Mud & Art. We only collect details necessary to answer inquiries, coordinate workshops, and arrange on-site clay sessions across Pune. We do not sell your personal data to marketing brokers, we do not run third-party advertising trackers, and we do not collect online payments on this website.
1. Information We Collect
We collect personal information directly from you when you submit a form on our website, request a workshop booking, apply for an open role, or communicate with us directly.
Workshop Bookings & Custom Requests
When requesting a group pottery workshop, custom corporate offsite, or private session, we collect:
- Full name and organization or group name
- Email address, phone number, and WhatsApp number
- Preferred date, session time, and event location preference
- Estimated participant count, participant age range, and craft experience level
- Event objectives, accessibility considerations, and special requests
General Inquiries & Community Membership
When you contact us or express interest in our community circles (such as the Weekend Clay Circle or Young Makers Club), we collect your name, email, phone number, areas of interest, experience level, timing preferences, and message notes.
Career Applications
When applying for opportunities with Mud & Art, we collect your full name, contact information, city of residence, role applied for, employment preferences, experience level, LinkedIn or portfolio links, personal introduction, and attached resume or CV document (PDF, DOC, or DOCX).
Technical & Session Data
When you browse our website, technical data such as browser type, operating system, pages visited, and approximate region are collected anonymously via Google Analytics. Conversation progress with our interactive guide (Terra) is maintained solely within your browser session storage during your active visit.
2. How We Use Information
We use the personal information collected on this website strictly for legitimate operational and customer coordination purposes:
- To verify studio availability and respond to workshop inquiries.
- To coordinate logistics, equipment, pottery wheels, and clay materials for on-site experiences at your venue.
- To accommodate participant accessibility requirements, group sizes, and safety preferences.
- To send administrative notifications regarding your booking request reference.
- To evaluate candidate qualifications for employment and internships.
- To maintain website security, prevent fraud, and comply with applicable statutory obligations.
No Unsolicited Marketing Blasts
Mud & Art does not send automated promotional email blasts, bulk marketing SMS, or unsolicited WhatsApp broadcasts. Communication from us is always directly tied to an inquiry you submitted or a conversation you initiated.
3. Consent
We collect personal information on our website on the basis of your explicit consent. Our booking, inquiry, community, and career forms require an affirmative checkbox agreement before submission.
By submitting your information, you consent to Mud & Art collecting and processing your details for the specific purpose requested. You may withdraw your consent at any time by sending an email to mudandartstudio@gmail.com.
5. Payments
The Mud & Art website does not collect, process, or store financial payments or banking details.
Submitting an inquiry or request through our website does not charge any credit card, debit card, or UPI account. There is no automated payment gateway on this website. Workshop fees, travel logistics, and advance booking payments are coordinated directly with our team through formal invoicing, direct bank transfer, or mutually agreed payment channels.
7. Data Security
We maintain appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure:
- HTTPS and TLS encryption for all data transmitted between your browser and our servers.
- Strict database access control policies with authenticated role permissions on Supabase.
- MIME type and binary file signature verification for all uploaded career documents.
- Continuous monitoring and automated vulnerability patches on our hosting infrastructure.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, complete workshop coordination, maintain operational records of past sessions for returning clients, or satisfy standard accounting and statutory obligations.
Career applications and resumes are retained during active recruitment cycles and archived thereafter. You may request earlier removal or deletion of your personal details from our active databases by emailing us at any time.
9. User Rights & Choices
Under applicable Indian privacy principles, you have rights regarding your personal information:
- Right to Access: You may request a summary of the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate, incomplete, or outdated details.
- Right to Deletion: You may request that we delete your inquiry or application details from our active records.
- Right to Withdraw Consent: You may revoke previously granted consent for communication at any time.
To exercise any of these rights, contact us at mudandartstudio@gmail.com. We will respond to verified requests within a reasonable timeframe.
10. Children's Privacy
Mud & Art conducts family workshops, school programs, and young maker clay sessions. However, our website forms and inquiry workflows are designed to be completed solely by adults: parents, legal guardians, educators, or event coordinators.
We do not knowingly collect personal contact information directly from children under 18 without verified parental or guardian consent. If you believe that a minor has submitted personal contact details on our website without authorization, please contact us immediately and we will promptly remove the information.
11. Third-Party Websites & Services
Our website includes links to external third-party platforms, such as our social profiles on Instagram, LinkedIn, and YouTube, as well as direct chat links through WhatsApp.
When you click an external link, you leave the Mud & Art website. We are not responsible for the privacy practices, data handling, or content of third-party platforms. We encourage you to review the privacy policies of those external services before sharing personal information with them.
12. Changes to This Policy
Mud & Art reserves the right to update, modify, or change this Privacy Policy from time to time to reflect changes in our studio practices, workshop offerings, operational workflows, or applicable legal requirements in India.
When revisions are made, the updated version will be posted directly on this page with a revised “Last Updated” date at the top of the policy. Users should review the policy periodically for changes. Your continued use of the website or participation in our workshops following the posting of changes constitutes your acknowledgment of the updated policy.
13. Contact & Grievance
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled by Mud & Art, please reach out to us:
- Brand
- Mud & Art
- Location
- Pune, Maharashtra, India
- Website
- mudandart.in
- Contact Email
- mudandartstudio@gmail.com
- Phone & WhatsApp
- +91 8600901791
Grievance & Privacy Inquiries: Mud & Art does not currently have a separately appointed Grievance Officer or legal advisor. All privacy, data, and grievance inquiries are handled directly by Mud & Art via mudandartstudio@gmail.com.
This Privacy Policy is intended to provide clear, transparent notice to visitors and workshop participants.